Well.. my name is in the URL of the website. That should be a no brainer.
I’m currently a Sr. Voice Engineer with a large hosted VOIP provider out of Scottsdale AZ. I was originally a Windows Server admin, however I’ve transitioned to the Service Provider realm over the past three years. I have a CCENT, CCNA, CCNP and I am debating the CCIE track.
Anyways.. this blog is to provide notes, tips and tricks about service provider VOIP and network issues.
Networking and VOIP notes 
Greetings Keith:
Nice work on the SIP ALG postings. I too have been doing VoIP (and networking) for many years and enjoy the telephony field. I also find it interesting and sometimes amusing with the different interpretations of the SIP RFC and the attitudes of some who defend their interpretations. Strength to those that use SBC’s!
Anyway, your ALG post will be a big help to our Tier 1 Support personnel, thanks again.
Cheers.
Hey Keith, you seem to be the perfect person to help me with an issue I am having. I am using Nextiva and Broadsoft xtended and I am trying to get one of them to take “tel: or callto: or any type of protocol command to dial a number” The problem is they only pick up “displayed” numbers and turn them into links. I need to be able to click on a customer’s name and have it dial the number assigned to that customer without displaying it. kjo@dashed.com is my email please get back to me I can even pay.